Services Marketing : Integrating Customer Focus Across the Firm /
Valarie A. Zeithaml, Mary Jo Bitner
Services Marketing : Integrating Customer Focus Across the Firm / - 4th edn - New Delhi McGraw-Hill 2006 - xxii+708 - PAPER
0071244964
Marketing
658.8 / ZES
Services Marketing : Integrating Customer Focus Across the Firm / - 4th edn - New Delhi McGraw-Hill 2006 - xxii+708 - PAPER
0071244964
Marketing
658.8 / ZES