Services Marketing : Integrating Customer Focus Across the Firm /
Valarie A. Zeithaml
Services Marketing : Integrating Customer Focus Across the Firm / - 2003 - Irwin McGraw-Hill 2000 - xxvi+666 - PAPER
0070530424
Business
658.8 / ZES
Services Marketing : Integrating Customer Focus Across the Firm / - 2003 - Irwin McGraw-Hill 2000 - xxvi+666 - PAPER
0070530424
Business
658.8 / ZES