David L. Butler <br/><br/>
Bottom-Line Call Center Management / 

 - 2004 
 -  Elsevier  2004 
 - xx+78 
 -  PAPER 
<br/><br/>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>650  / BUB