TY  - GEN
AU  - Betty R. Ricks
AU  - Key F. Gow
TI  - Business Communication: Systems and Applications 
SN  - 0471818240
U1  - 658 22
PY  - 1987///
CY  - Canada
PB  - John Wiley & Sons. Inc
KW  - Business Communication
N1  - Business
ER  -