Robert W. Lucas <br/><br/>
Customer Service :   Skills and Concept for Success / 

 - 2nd edn. 2000 
 -  Glencoe McGraw Hill  2000 
 - Vii+532 
 -  PAPER 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relations
<br/><br/><label>Dewey Class. No.: </label>658.812  / LUC