Bryan Bergeron <br/><br/>
Essentials of CRM / 

 - 1st 
 - New York  Wiley & Sons, Inc  2002 
 - XIII, 220 
 -  PAPER 
<br/><br/>
<br/><br/><label>ISBN: </label>0471206032 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / BEE