Bryan Bergeron <br/><br/>
Essentials of CRM:   A Guide to Relationship Management / 

 - New york  Wiley and  2002 
 - 220 
 -  PAPER 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / BEE