TY  - GEN
AU  - Richard J. Schonberger
AU  - Edward M. Knod
TI  - Operation Management: Serving the Customer 
SN  - 0256058342
U1  - 658.5 22
PY  - 1988///
CY  - Texas
PB  - Business Publications, Inc
KW  - Operation Management
N1  - Business
ER  -