| 000 | 00606 a2200241 4500 | ||
|---|---|---|---|
| 003 | BDDhADUST | ||
| 005 | 20250901130139.0 | ||
| 008 | 250831s2000 xx |||| 00| 0|eng|d | ||
| 040 |
_aBDDhADUST _bBDDhADUST _cBDDhADUST |
||
| 041 | _aeng | ||
| 082 |
_a658.812 _bLUC _222 |
||
| 100 | _aRobert W. Lucas | ||
| 245 |
_aCustomer Service : _b Skills and Concept for Success / |
||
| 250 | _a2nd edn. 2000 | ||
| 260 |
_bGlencoe McGraw Hill _c2000 |
||
| 300 | _aVii+532 | ||
| 340 | _aPAPER | ||
| 365 |
_b3373 _cBDT |
||
| 366 | _eLocal | ||
| 526 | _aBusiness | ||
| 650 | _aCustomer Relations | ||
| 942 |
_2DDC _cBK |
||
| 999 |
_c30144 _d30144 |
||