000 00596 a2200241 4500
003 BDDhADUST
005 20250901130147.0
008 250831s2002 xx |||| 00| 0|eng|d
040 _aBDDhADUST
_bBDDhADUST
_cBDDhADUST
041 _aeng
082 _a658.812
_bBEE
_222
100 _aBryan Bergeron
245 _aEssentials of CRM:
_b A Guide to Relationship Management /
260 _aNew york
_bWiley and
_c2002
300 _a220
340 _aPAPER
365 _b800
_cBDT
366 _eLocal
370 _cUNITED STATES
526 _aBusiness
650 _aManagement
942 _2DDC
_cBK
999 _c30646
_d30646