| 000 | 00645 a2200253 4500 | ||
|---|---|---|---|
| 003 | BDDhADUST | ||
| 005 | 20250901130226.0 | ||
| 008 | 250831s2006 xx |||| 00| 0|eng|d | ||
| 040 |
_aBDDhADUST _bBDDhADUST _cBDDhADUST |
||
| 041 | _aeng | ||
| 082 |
_a658.8 _bZES _222 |
||
| 100 | _aalarie A. Zeithaml, Mary Jo Bitner | ||
| 245 |
_aServices Marketing : _b Integrating Customer Focus Across the Firm / |
||
| 250 | _a4th | ||
| 260 |
_bMcGraw-Hill _c2006 |
||
| 300 | _axxvi+668 | ||
| 340 | _aPAPER | ||
| 365 |
_b300 _cBDT |
||
| 366 | _eLocal | ||
| 526 | _aMarketing | ||
| 650 | _aMarketing | ||
| 700 | _aDwayne D. Gremler | ||
| 942 |
_2DDC _cBK |
||
| 999 |
_c33397 _d33397 |
||